Repair Service

True Scale Equipment Out of Warranty Repair Terms and conditions

Upon acceptance of direct customers PO on behalf of an indirect customer, Intel will perform the following actions to assess and execute the repair of eligible True Scale equipment as listed below:

  • Assess the condition of the equipment and determine if it is repairable.

                    a. If the equipment is deemed unrepairable, Intel will notify the customer and no charges will apply.

                               i. Unrepaired equipment will be returned to the customer or scrapped upon mutual agreement with the customer.

  • Trouble shoot and repair as required bringing the equipment to full functionality.

                    a. Repair or replace defective components as required.

  • Install the latest software and firmware updates.
  • Run final factory functional testing prior to returning the repaired equipment.
  • Return shipping will be paid by Intel.
  • Upon completion of the repair, Intel will honor a 90 day standard warranty against the equipment.

Eligible Products

Name

MM

Name

MM

Name

MM

1220018

924601

12200BS23

924722

12800LF189P

924608

122001828

924433

12200BS23MM

924604

12800LF189X

924609

12200BL019X

924434

12200MM01

924723

12800LF24

924610

12200BL029X

924435

12200MM019X

924446

12800LF2411

924611

12200BL0311

924436

12300BL019X

924724

12800LF249X

924612

12200BL219P

924438

12300BS01

924739

12800MM01

924742

12200BL219X

924439

12300BS0128

925609

12800MM0111

924732

12200BL229X

924440

12300BS019X

924725

12800MM0128

924734

12200BS01

924602

12300BS18

924726

12800MM019X

924735

12200BS0128

924441

12800SPDB01

924743

9024CU24BL09P

924670

12200BS019X

924442

12800SPDB0111

924736

9024CU24ST2DDR

924672

12200BS01MM

924603

12800SPDB019X

924737

9024CUPS28

924666

12200BS029X

924443

12800SPSG01

924738

9024FC24ST129

924675

12200BS21

924720

12800SPSG0111

924744

9024FC24ST1DDR

924676

12200BS219X

924444

12800SPSG019X

924745

9024FC24ST22R

924668

12200BS22

924721

12800LF18

924758

 

 

12200BS229X

924445

12800LF1811

924607